ISO Certifications for Laundry and Dry Cleaning Services and How Pacific Certifications can help

In the fast-paced and demanding world we live in today, the need for reliable and high-quality laundry and dry-cleaning services has never been more significant. With customers expecting impeccable service and hygienic care of their garments, maintaining high standards is crucial for businesses in this industry. 

Achieving ISO certification can significantly enhance a company's reputation, streamline operations, and ensure consistent quality.

At Pacific Certifications, we specialize in auditing and certifying companies to various ISO standards, helping them to demonstrate their commitment to excellence.

Relevant ISO Standards

ISO 9001:2015 – Quality Management Systems

ISO 9001:2015 is the most widely recognized standard for quality management systems. It provides a framework for consistent service delivery, ensuring that all customer requirements are met with a focus on continuous improvement.

ISO 14001:2015 – Environmental Management Systems

With increasing awareness of environmental issues, ISO 14001:2015 helps organizations manage their environmental responsibilities. For laundry and dry-cleaning services, this standard is particularly relevant due to the use of chemicals and water.

ISO 45001:2018 – Occupational Health and Safety Management Systems

ISO 45001:2018 focuses on the health and safety of employees. In the laundry and dry-cleaning industry, where workers may be exposed to hazardous substances and machinery.

Click here to find out more applicable standards to your industry

How we can help

We understand the unique challenges faced by laundry and dry-cleaning service companies. Our comprehensive audit and certification process ensures that your business meets the highest standards of quality, environmental management, and occupational health and safety.

Here’s how we can assist you:

  • Expert Auditors: Our team of experienced auditors conducts a detailed assessment of your processes, ensuring that all aspects of the standards are met. We provide practical recommendations for improvement.
  • Certification: Upon successful completion of the audit, we issue the certification, demonstrating your commitment to high standards of quality, environmental responsibility, and employee safety.
  • Ongoing Support: We offer continual support to help you maintain compliance with the standards, ensuring that your certification remains valid and your business continues to benefit from the best practices.

Recent research highlights the growing demand for eco-friendly and sustainable laundry and dry-cleaning services. Customers are increasingly choosing businesses that demonstrate a commitment to environmental stewardship.

Furthermore, the global focus on health and safety has made ISO 45001:2018 certification more relevant than ever. By aligning with these trends, your company can gain a competitive edge and attract a broader customer base.

Achieving ISO certification is a strategic move for laundry and dry-cleaning service providers aiming to enhance their reputation, operational efficiency, and customer satisfaction.

For more information on how we can assist with ISO certification, please contact us at

Requirements & Benefits of ISO certifications of Laundry and Dry-Cleaning Services

For laundry and dry-cleaning services, the following ISO standards are most relevant: ISO 9001:2015, ISO 14001:2015, and ISO 45001:2018. Below are the general requirements for each:

ISO 9001:2015 – Quality Management Systems

  • Customer Focus: Understanding and meeting customer needs to enhance satisfaction.
  • Leadership: Establishing a clear vision and direction, promoting a quality culture.
  • Engagement of People: Involving and empowering employees at all levels.
  • Process Approach: Managing activities as processes to improve efficiency.
  • Improvement: Continual improvement of processes and systems.
  • Evidence-Based Decision Making: Making decisions based on analysis and evaluation of data.
  • Relationship Management: Managing relationships with suppliers and other interested parties.

ISO 14001:2015 – Environmental Management Systems

  • Environmental Policy: Developing an environmental policy aligned with the organization's context and objectives.
  • Planning: Identifying environmental aspects, compliance obligations, and risks/opportunities.
  • Support: Providing necessary resources, including competent personnel and awareness.
  • Operation: Implementing operational controls to manage significant environmental aspects.
  • Performance Evaluation: Monitoring, measuring, and evaluating environmental performance.
  • Improvement: Continually improving the environmental management system.

ISO 45001:2018 – Occupational Health and Safety Management Systems

  • Leadership and Worker Participation: Top management commitment and active worker participation.
  • Planning: Identifying hazards, assessing risks, and determining legal requirements.
  • Support: Ensuring availability of resources, competence, and awareness.
  • Operation: Implementing controls to eliminate hazards and reduce OH&S risks.
  • Performance Evaluation: Monitoring, measuring, analyzing, and evaluating OH&S performance.
  • Improvement: Taking actions to improve OH&S performance continuously.

Benefits of ISO Certification

ISO certification offers numerous benefits to laundry and dry-cleaning service providers, including:

Enhanced Customer Satisfaction

ISO 9001:2015 ensures that companies consistently meet customer requirements, leading to higher satisfaction and loyalty. Improved service quality and reliability foster a positive reputation and repeat business.

Operational Efficiency

Implementing ISO standards helps streamline processes, reduce errors, and eliminate inefficiencies. This leads to cost savings, faster turnaround times, and better resource utilization.

Environmental Responsibility

ISO 14001:2015 certification demonstrates a commitment to environmental sustainability. By managing environmental impacts, companies can reduce waste, lower energy consumption, and comply with environmental regulations, which is increasingly important to customers and stakeholders.

Workplace Safety

ISO 45001:2018 focuses on creating a safe and healthy work environment. This reduces the risk of workplace accidents and illnesses, leading to lower absenteeism, higher employee morale, and improved productivity.

Competitive Advantage

ISO certification sets a company apart from its competitors by showcasing a commitment to high standards of quality, environmental management, and occupational health and safety. This can be a decisive factor for customers when choosing a service provider.

Compliance with Regulations

ISO standards help companies stay compliant with relevant laws and regulations, reducing the risk of legal issues and fines. This is particularly important in industries with stringent regulatory requirements.

Continuous Improvement

ISO certification promotes a culture of continuous improvement. Regular audits and performance evaluations ensure that companies are always striving to enhance their processes and services, staying ahead of industry trends and customer expectations.

Market Expansion

ISO certification can open doors to new markets and business opportunities. Many organizations and government agencies prefer or require suppliers to be ISO certified, providing access to a broader customer base.

Pacific Certifications is accredited by ABIS, in case you need support with ISO certification for your laundry and dry-cleaning services business, please contact us at or +91-8595603096.

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