ISO Certifications for Veterinary Services and How Pacific Certifications can help

ISO certifications play a critical role in ensuring that veterinary services meet and maintain quality, safety, and client trust using the international standards.

The veterinary industry is witnessing significant growth and transformation in 2024. With the increasing awareness of animal health and welfare, there is a rising demand for high-quality veterinary services.

According to recent market research, the global veterinary services market is expected to reach USD 140 billion by the end of 2024. This growth is driven by advancements in veterinary medicine, increasing pet ownership, and the need for specialized veterinary care.

Applicable ISO Standards for Veterinary Services

ISO 9001:2015 - Quality Management Systems

ISO 9001:2015 is the most widely recognized quality management system standard. This standard provides a framework for consistent service delivery, ensuring that all processes are streamlined and continuously improved.

ISO 14001:2015 - Environmental Management Systems

This standard helps organizations to minimize their environmental footprint, comply with legal requirements, and improve their overall environmental performance.

ISO 45001:2018 - Occupational Health and Safety Management Systems

Veterinary services face numerous occupational hazards, from handling animals to exposure to hazardous substances. ISO 45001:2018 ensures a safe working environment, reduces workplace risks, and enhances the overall health and safety of employees.

ISO 17025:2017 - General Requirements for the Competence of Testing and Calibration Laboratories

Achieving ISO 17025:2017 certification demonstrates a laboratory's ability to produce accurate and reliable test results, which is essential for maintaining trust and credibility in the veterinary services sector.

Click here to find out more applicable standards to your industry

How we can help

At Pacific Certifications, we specialize in auditing and certifying organizations to these internationally recognized ISO standards. Our team of experienced auditors works meticulously to ensure that your organization meets the stringent requirements of these standards. Here’s how we can assist:

Pre-Audit Assessment:

We perform a detailed gap analysis to identify areas where your current practices diverge from the standard requirements.

Stage 1 Audit:

In this initial audit phase, we evaluate your organization’s readiness for the full certification audit.

Stage 2 Audit:

Our auditors conduct a thorough on-site or virtual assessment to verify the implementation and effectiveness of your management system.
After the audit, we present a detailed report highlighting findings, non-conformities, and areas of improvement.

Certification Decision:

Our certification board reviews the audit findings and the effectiveness of corrective actions. Upon approval, we proceed with the certification issuance.
Once your organization meets all requirements, we issue the certification. The certificate is valid three years, with annual surveillance audits to ensure ongoing compliance.

We also provide after certification support:

Post-Certification Support
Surveillance Audits
Re-Certification Audits

We are here to support your organization through every step of the audit and certification process.

Requirements of ISO Certifications of Veterinary Services

Achieving ISO certification involves meeting specific requirements that vary depending on the standard. Here are the key requirements for the most relevant ISO standards for veterinary services:

ISO 9001:2015 - Quality Management Systems

Establish a clear quality policy and set measurable quality objectives.
Maintain proper documentation and records of all processes and procedures.
Identify, document, and manage all key processes to ensure consistent service delivery.
Demonstrate a strong focus on customer satisfaction and feedback.
Implement a continuous improvement process to enhance overall performance.
Conduct regular internal audits to ensure compliance with the quality management system.

ISO 14001:2015 - Environmental Management Systems

Develop an environmental policy that reflects the organization's commitment to environmental management.
Identify and evaluate the environmental aspects and impacts of the company's activities.
Ensure compliance with all relevant environmental laws and regulations.
Set environmental objectives and targets and implement plans to achieve them.
Provide training to employees on environmental issues and the importance of the EMS.
Monitor and measure environmental performance regularly.

ISO 45001:2018 - Occupational Health and Safety Management Systems

Establish a clear occupational health and safety policy.
Identify workplace hazards and conduct risk assessments to manage OH&S risks.
Ensure compliance with all relevant health and safety regulations.
Set OH&S objectives and implement programs to achieve them.
Ensure that employees are competent and trained in OH&S matters.
Investigate incidents and nonconformities to prevent recurrence.

ISO 17025:2017 - General Requirements for the Competence of Testing and Calibration Laboratories

Implement a management system covering quality, technical, and administrative operations.
Demonstrate technical competence in laboratory testing and calibration activities.
Maintain appropriate equipment and facilities for accurate testing and calibration.
Validate testing and calibration methods to ensure reliability and accuracy.
Ensure that laboratory personnel are qualified and competent.
Maintain traceability of measurements to national or international standards.

Benefits of ISO Certifications for Veterinary Services

ISO certification ensures that veterinary services are delivered consistently and meet high-quality standards.
Implementing ISO standards helps streamline processes and reduce inefficiencies.
ISO certification ensures compliance with relevant laws and regulations.
Certification demonstrates a commitment to quality, safety, and continuous improvement.
ISO certification sets a veterinary services company apart from its competitors.
A safe and healthy work environment contributes to employee retention and productivity.
ISO 14001helps veterinary services reduce their environmental impact and enhance their corporate social responsibility.

Organizations can enjoy numerous benefits, from improved operational efficiency to increased customer trust and regulatory compliance with the help of ISO standards.

Pacific Certifications is accredited by ABIS, in case you need support with ISO certification for your veterinary services business, please contact us at support@pacificcert.com or +91-8595603096.

FAQ: ISO Certifications for Veterinary Services

What is ISO Certification?

ISO certification is a seal of approval from an independent, third-party certification body that a company complies with one of the internationally recognized ISO management systems standards. It demonstrates a commitment to quality, safety, and efficiency.

Why is ISO certification important for veterinary services?

ISO certification ensures that veterinary services meet high standards of quality and safety. It helps improve client trust, operational efficiency, and compliance with regulations.

Which ISO standards are relevant to veterinary services?

The most relevant ISO standards for veterinary services include:

ISO 9001:2015 (Quality Management Systems)
ISO 14001:2015 (Environmental Management Systems)
ISO 45001:2018 (Occupational Health and Safety Management Systems)
ISO 17025:2017 (Competence of Testing and Calibration Laboratories)

How does ISO 9001:2015 benefit veterinary services?

ISO 9001:2015 helps veterinary services improve quality management, leading to consistent service delivery, enhanced client satisfaction, and continuous improvement in processes.

What are the requirements of ISO 14001:2015 for veterinary services?

ISO 14001:2015 requires veterinary services to develop an environmental policy, identify environmental aspects, comply with legal requirements, set environmental objectives, and continually improve their environmental performance.

What does ISO 45001:2018 focus on?

ISO 45001:2018 focuses on occupational health and safety. It helps veterinary services create a safe working environment, reduce workplace risks, and improve employee safety and well-being.

Why is ISO 17025:2017 important for veterinary laboratories?

ISO 17025:2017 ensures that veterinary laboratories have the technical competence and ability to produce accurate and reliable test results. It enhances trust in laboratory testing and calibration services.

How can Pacific Certifications help with ISO certification?

Pacific Certifications can assist veterinary services by providing audit and certification services. We ensure that your organization meets the requirements of relevant ISO standards through initial certification audits, surveillance audits, and recertification audits.

What are the steps to achieve ISO certifications?

The steps include:

Conducting a gap analysis to identify areas needing improvement
Implementing necessary changes to comply with ISO standards
Undergoing an initial certification audit by Pacific Certifications
Addressing any non-conformities identified during the audit
Receiving ISO certification upon successful completion of the audit

What are the benefits of ISO certification for veterinary services?

Benefits include enhanced quality and consistency, improved operational efficiency, regulatory compliance, increased customer trust, competitive advantage, better employee engagement and safety, and demonstrated environmental responsibility.

How long does the ISO certification process take?

The duration of the ISO certification process varies depending on the size and complexity of the organization. It typically involves several months of preparation, implementation, and auditing.