ISO certifications for Clothing and Footwear Repair & how Pacific Certifications can help

In the competitive market of clothing and footwear repair, maintaining high standards of quality and customer satisfaction is paramount. Achieving ISO certification can significantly enhance a company's reputation, streamline processes, and ensure consistent service quality.

Below will explore the relevant ISO standards for clothing and footwear repair services and how we, can assist you in the audit and certification process.

Applicable ISO Standards

ISO 9001:2015 - Quality Management Systems

ISO 9001 is a globally recognized standard that sets out the criteria for a quality management system, it ensures that services meet customer and regulatory requirements consistently. It helps in managing and improving the quality of service, leading to increased customer satisfaction and operational efficiency.

ISO 14001:2015 - Environmental Management Systems

ISO 14001 specifies the requirements for an effective environmental management system (EMS). It provides a framework that an organization can minimize their environmental impact by implementing ISO 14001. It helps in identifying and controlling the environmental impact of activities, products, or services, and improving environmental performance continually.

ISO 45001:2018 - Occupational Health and Safety Management Systems

ISO 45001 specifies requirements for an occupational health and safety (OH&S) management system, and gives guidance for its use, to enable organizations to provide safe and healthy workplaces by preventing work-related injury and ill health. This standard is crucial for ensuring the safety of employees in repair workshops, which can have hazardous conditions.

ISO 20121:2012 - Event Sustainability Management Systems

ISO 20121 provides a framework for improving the sustainability of any event-related activity. Clothing and footwear repair companies involved in event-related services, such as fashion shows or trade fairs, can benefit from ISO 20121 by promoting sustainable practices and reducing their environmental footprint.

Click here to find out more applicable standards to your industry

How we can help

At Pacific Certifications, we specialize in providing comprehensive audit and certification services to help clothing and footwear repair businesses achieve and maintain their ISO certifications.

Here’s how we can assist you:

  • Pre-Assessment and Gap Analysis: We conduct a thorough pre-assessment to identify gaps between your current processes and the requirements of the relevant ISO standards. This helps in understanding the areas needing improvement before the formal audit.
  • Certification Audit: Our qualified auditors conduct a detailed and unbiased certification audit to evaluate your compliance with the ISO standards. We provide constructive feedback and recommend improvements to help you achieve certification.
  • Continuous Improvement Support: Post-certification, we continue to support you with periodic surveillance audits and ongoing advice to ensure continuous compliance and improvement.
  • Customer-Focused Approach: We understand the unique needs of clothing and footwear repair companies and customize our services to ensure they align with your business goals and customer expectations.

Achieving ISO certification is a significant step towards enhancing the quality, safety, and sustainability of your clothing and footwear repair services.

For more information on how we can assist you with ISO certification, please contact us at

Let’s work together to elevate your business to new heights of quality and excellence!

Requirements & benefits of ISO certification of Clothing and Footwear Repair

To achieve ISO certification, clothing and footwear repair services must adhere to the following general requirements for the relevant ISO standards:

ISO 9001:2015 - Quality Management Systems

  • Documented Information: Maintain proper documentation of processes, procedures, and records.
  • Quality Policy and Objectives: Develop a clear quality policy and set measurable quality objectives.
  • Management Responsibility: Ensure top management is committed to the QMS and provides the necessary resources.
  • Resource Management: Efficiently manage resources, including human resources and infrastructure.
  • Process Control: Control all processes affecting the quality of services, from receiving items to repair and delivery.
  • Customer Focus: Understand and meet customer requirements consistently.
  • Continuous Improvement: Implement processes for continual improvement based on performance data and customer feedback.

ISO 14001:2015 - Environmental Management Systems

  • Environmental Policy: Develop and implement an environmental policy aligned with the company's context.
  • Environmental Aspects: Identify and evaluate the environmental aspects and impacts of your operations.
  • Legal Compliance: Ensure compliance with applicable environmental laws and regulations.
  • Objectives and Targets: Set and review environmental objectives and targets regularly.
  • Operational Control: Implement controls to manage significant environmental aspects.
  • Emergency Preparedness: Develop procedures for responding to environmental emergencies.
  • Monitoring and Measurement: Regularly monitor and measure environmental performance.

ISO 45001:2018 - Occupational Health and Safety Management Systems

  • OH&S Policy: Establish and communicate an OH&S policy.
  • Hazard Identification: Identify hazards and assess risks associated with work activities.
  • Legal Requirements: Ensure compliance with relevant health and safety legislation.
  • OH&S Objectives: Set and achieve OH&S objectives.
  • Training and Awareness: Provide training and ensure employees are aware of OH&S practices.
  • Operational Controls: Implement controls to mitigate OH&S risks.
  • Incident Investigation: Investigate incidents to prevent recurrence.
  • Performance Evaluation: Evaluate OH&S performance through audits and reviews.

ISO 20121:2012 - Event Sustainability Management Systems (if applicable)

  • Sustainability Policy: Create a policy for sustainable event management.
  • Stakeholder Engagement: Engage stakeholders in sustainability efforts.
  • Sustainable Objectives: Establish objectives and targets for sustainability.
  • Planning and Implementation: Plan and implement actions to achieve sustainability goals.
  • Monitoring and Reporting: Monitor performance and report on sustainability efforts.

Benefits of ISO Certification

  • Enhanced Customer Satisfaction: Consistently high-quality service meets or exceeds customer expectations, leading to higher customer satisfaction and loyalty.
  • Improved Operational Efficiency: Streamlined processes and standardized procedures reduce waste and improve efficiency, leading to cost savings.
  • Regulatory Compliance: Ensures compliance with relevant legal and regulatory requirements, reducing the risk of legal issues and penalties.
  • Market Competitiveness: Certification provides a competitive edge by demonstrating a commitment to quality, safety, and environmental sustainability.
  • Reputation and Credibility: ISO certification enhances the company's reputation and credibility in the eyes of customers, stakeholders, and partners.
  • Employee Morale and Safety: Implementing ISO 45001 improves workplace safety, reducing the risk of accidents and injuries, which boosts employee morale and productivity.
  • Environmental Responsibility: ISO 14001 certification demonstrates a commitment to environmental sustainability, appealing to environmentally conscious customers and stakeholders.
  • Continual Improvement: The focus on continual improvement helps companies to adapt to changes, innovate, and stay ahead of industry trends.
  • Global Recognition: ISO certification is globally recognized, opening up opportunities for international business and partnerships.
  • Stakeholder Confidence: Certification builds trust and confidence among investors, partners, and other stakeholders.

ISO certification provides numerous benefits to clothing and footwear repair companies, from enhanced customer satisfaction and operational efficiency to improved safety and environmental responsibility. 

By meeting the requirements of relevant ISO standards, companies can ensure high-quality services, comply with legal obligations, and gain a competitive advantage.

Pacific Certifications is accredited by ABIS, in case you need support with ISO certification for your Clothing & footwear repair business, please contact us at or +91-8595603096.

FAQ About ISO Certifications for the Clothing and Footwear Industry

Q.1 What is ISO certification?

Ans. ISO certification is an international standard that ensures a company meets specific quality, safety, and efficiency benchmarks.

Q.2 Why is ISO certification important for the clothing and footwear industry?

Ans. It ensures product quality, enhances brand reputation, and opens global market opportunities.

Q.3 Which ISO standards are relevant for the clothing and footwear industry?

Ans. Here are the relevant ISO Standards for Clothing and Footwear industry:

  • ISO 9001: Quality Management Systems.
  • ISO 14001: Environmental Management Systems.
  • ISO 45001: Occupational Health and Safety Management Systems.
  • ISO 50001: Energy Management Systems.
  • ISO 14040: Life Cycle Assessment.

Q.4 What are the benefits of ISO certification for this industry?

Ans. Following benefits of ISO Certification for this industry:

  • Improved product quality and consistency.
  • Enhanced customer satisfaction.
  • Better market access and competitiveness.
  • Increased operational efficiency and reduced waste.

Q.5 How does ISO 9001 benefit clothing and footwear companies?

Ans. It helps maintain consistent product quality and meet customer expectations.

Q.6 How does ISO 14001 help these companies?

Ans. It aids in minimizing environmental impact and meeting regulatory requirements.

Q.7 What is the advantage of ISO 45001 for the industry?

Ans. It ensures workplace safety and improves employee well-being.

Q.8 Why should a company consider ISO 50001?

Ans. It helps improve energy efficiency, reducing costs and environmental impact.

Q.9 How can ISO 14040 benefit a clothing and footwear business?

Ans. It provides a framework for assessing and reducing environmental impacts throughout a product’s life cycle.

Q.10 How can a company get ISO certified?

Ans. By undergoing an audit process conducted by an accredited certification body, like us, Pacific Certifications.

Q.11 Is ISO certification mandatory for clothing and footwear companies?

Ans. No, but it is highly beneficial for improving standards and gaining a competitive edge.

Q.12 How long does it take to get ISO certified?

Ans. The process duration varies but typically takes several months, depending on the company's size and readiness.

Q.13 What are the costs associated with ISO certification?

Ans. Costs vary based on the size of the company, the scope of certification, and the chosen certification body.

Q.14 Can small businesses in the clothing and footwear industry get ISO certified?

Ans. Yes, ISO certification is applicable to businesses of all sizes and can provide significant benefits.

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